Most people working in technology, especially the ones who write code, don't understand the underlying needs and use cases that drive their work. Under the guidance of an effective architect/manager, a few of those get it right despite their low level of communication skills.

I've worked in IT and related fields for a while, as have many of the people who call themselves my friends. I've seen and discussed a lot of getting it wrong and getting it right, and mentored a handful of folks along the way to improving their empathy, communication, execution, and humility. You don't do good work by acting like a bro. If you don't understand why someone's upset about an action of yours, you may have committed a bro behaviour -- even if you are not a bro. I myself am not entirely free of bro nature and sometimes err.

The development of this site so far has, from the multiple perspectives I can access through the miracle of conversation, been uneven with respect to listening to, understanding, and meeting the needs of anyone other than the principal developer. Fortunately, the skills that need to be developed can be learned by a person internally motivated to do so.

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9/27 '14 9 Comments
That's interesting, Dawn. In our exchanges, it's seemed very much the other way. You've been all "you MUST do exactly THIS now," and I've been all "I'd like to do that but I have to balance it with other concerns, let's think about it, hey how about this which actually accomplishes all or most of them."

Then I made a mistake, as people do when their websites are in beta, and you responded as if a faceless corporation had intentionally sold you into slavery. I apologized profusely and made changes; you reduced me to a nonperson, and then decided I'm a person but I'm a "bro."

How would you respond in my place?
<blockquote>you reduced me to a nonperson, and then decided I'm a person but I'm a "bro."</blockquote>
What information led you to the conclusion that I have categorized you as a nonperson and them a "bro"?
Go back and reread these exchanges of which you write and their context. Reread the post to which you're responding and identify your assumptions.
You have been making a lot of assumptions, Mister Thomas Boutell.
Oh yes, it would be a terrible thing if either of us made assumptions.
The tone and immediacy of your response indicates you are responding purely emotionally. Please, Thomas, take the time to look at the context and ask three questions:
Am I doing things right?
Am I doing the right things?
How do I know what is right?

There are people other than you in the world. Their opinions and experiences are different from your own, though similar in some ways.
Certainly. I ask you to do the same. From the start you've acted as if your concerns were the only concerns. You've denigrated the process of balancing them with other concerns as a need for more "hammers."

You continue to imply that my intent is dastardly, even though this whole dust-up began when I (wrongly, blunderingly) tried to help. That's the stumbling block for me. If you can't acknowledge my good intentions, I can't dialogue with you.
Go back further, to conversations involving multiple actors recommending changes to improve usability and your responses to everyone. Go back to the beginning and consider.

I wrote above about best practices in design and operational principles. Since the time you initiated a message to me rooted in your misinterpretation of your site's user interface, you have treated me, repeatedly and publicly, as though I am on some kind of personal vendetta against you.
Yes, in this particular thread I've been angry. There's a reason for that.

You rushed to judgment while beta testing a brand-new website. You responded to my ill-judged attempt to help you by telling people not to trust anything I do— "repeatedly and publicly," in you phrase.

So yep: angry now!

But prior to this thread, when did I imply you had a vendetta against me? All I can find are apologies and attempts to make the situation right.

Again, the problem of intent. If you really believe my intentions are not good, then I'd be wiser to just get back to work on improving the security of the site.
I did make several assumptions in reading this post. I missed the conciliatory tone and unpacked my anger instead regarding some of your earlier remarks. That was not helpful. I apologize.

I am a human being and undoubtedly "uneven" in my consideration of everyone's needs. I will endeavor to listen better.
 

Why didn't I know about this?


Of course now... Oh, god, why do I know about this?

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9/27 '14 3 Comments
Oh dear god I think this has pegged my cuil-meter.

My hamburger is crying, your argument is invalid.
My kid attends homestuck meetups and does cosplay. They outnumber costumed fans of conventionally marketed characters at cons which is really neat.
www.mspaintadventures.com

And damned be him that first cries, “Hold, enough!”
 

On my commute home today I saw a white Rolls Royce (not a common sight on the BQE, and eeeesh are new Rolls Royces TACKY LOOKING) with dark tinted windows.  The vanity plate read, "MR LOLLI" and was framed with a custom plate frame- "I'm Hiring".  I peered in the obscured window as I passed the car, but all I could see was sunlight glinting off of an enormous gold watch.

Looking for a job?  Follow the link below and you can thank me later.

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9/27 '14 5 Comments
Wow, indeed.
Oh... MY.

The site's actually well done and runs with the personality he's created for himself.

I can't judge him too harshly (uh, unless there's something I didn't read on that site that sez I oughta)... in real estate you gotta be a little outsized to succeed.
Oh he's outsized! I don't know anything about him, but clearly the publicity is working if I see his campy car and end up looking up his campy website. The brass balls were a nice touch.
What's it gonna be, kid?

Do you have what it takes to seize the brass... um...
I was just reading in his bio that at age 6 in the middle of Saks he promised his mother a white mansion and limo. I guess that explains the Rolls. I love the "put down a tarp" line.
 

When you walk into home depot, and you're a tall guy and wearing an orange bowling shirt.. people ask you questions because they think you work there. They just see the orange. 

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9/27 '14 7 Comments
I've wanted to go to Target in a red shirt and khakis and give misinformation. Nothing too crazy, just right under the radar. "Paper towels? Oh, there in Automotive now. Yeah, we changed it, based on our sales analytics. Just go straight through here and make a left at Camping Equipment."
ARGH! and by "there" I meant "they're!"
My name is Matt and I approve of this message.
Those are the exact actual directions to Automotive, at least at my Walmart. You'll even find paper towels there, though they are the heavy duty blue ones for sopping up oil.
Also you're the guy who looks like he knows what he's doing.
Orange you glad you didn't... oh never mind.
Heh. Yeah. I've even had the same thing happen when not wearing orange. Course, the way I usually dress, folks probably figure I'm a contractor and I know where everything is because of that...
 

Hmm.

There were wonderful teachers, like our choral director Gordon Adams, who definitely got more than one kid through those four years, compromising with punk rockers on the performance dress code ("you can wear your boots if you wear the suit") and taking heat from the administration over it.

But high school wasn't so bad honestly. My peers matured a lot when we all hit the ninth grade and merged with another school. I made lasting friends and did nerdy and less-nerdy things with impunity. Hell, I lettered in cross country.

Before that, though, I was public enemy number one. Yep, from the day I arrived in town in the fourth grade and said, "hey! have you guys heard about the gas crunch?"

Yes, I was that kid: full of adult knowledge and words, and hopelessly socially unskilled.

I was verbally, though not physically, pummeled for the ensuing five years. I had no friends that lasted; as soon as someone warned them I wasn't cool, they got the hell away from Toxic Boy.

So I have to give props to my mom, who said:

"Adults are going to tell you these are the best years of your life. Don't listen to them. I remember being your age. It was terrible."

Mom was on the "It Gets Better" train before it was cool.

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9/26 '14 7 Comments
Gordon Adams even allowed quasi-transvestism in his choir, bless him! Definitely got me through high school.
I had frenemies. "Mean Girls" is a good approximation. I got myself through, with a healthy dose of Star Trek. And then I was free, and I met folks like Patch and the whole HamFam group... good times.
I started to answer this, and it was turning into a long wordy reflection of high school post. I'll save it for a OPW entry of my own . .. but in short: no one got me through high school. I was oblivious introvert not realizing I should be hurt or that I should socially want more, biding my time till college. Mom and my nature instilled this tendency, but I highly recommend obliviousness as a coping mechanism. Also, oddly, CTY - that summer camp for talented youth - gave me something to hold onto reminding me that there is life outside smalltown Delaware for ducks like me. quack.
I tried to reply to this, and... well, deleted it. Still not ready after 30ish years, I guess. Exciting times, though.
Yeah, it's heavy stuff.
1. Props to Mom. That's pretty awesome.
2. When in Detroit, I too was the social lepper. Got beat up a LOT until I met Mike Sowa in our mutual study hall. Giant of a guy (made me look small) and as nice as they come. Still remember being surrounded by bullies in the hall until Mike walked up and simply said "Problem Matt?" and I watched as the bullies scattered like cockroaches.
3. When I moved to PA, I...had no such problems. Other problems cropped up (it WAS high school), but my friends got me through. I got really lucky in that department. Mark, you know, and you've probably met most of the others over the years because we've got quality friendships to this day. Yeah. Really damn lucky.

(Thanks for posting this and giving me an excuse to respond - in depth.)
I tell my students that high school is the toll you have to pay to get to college.
 
 

Knowing I just have one chance today to post here gives me a bit of stage fright. What if I don't perform well?   Silly goose-me.  My friends are here.   

I wish I could heal faster.  I wish my spine were straight.  There are many things I can change, but my herniated and collapsed discs, not so much.  I'm having a bit of a pained day. I sprained my knee and then reinjured it in the past few weeks, and my spinal nerve pains are layering a caramel sauce of tiny stabbings over that pain scoop.  I shall go get spinal cortisone injections to help ease the sensations, but they won't change the wedged wear on my vertebrae.  

I haven't the wearwithall for art today.  

On such a day, this little sore atheist returns once again to Henley's poem Invictus for the strength and inspiration I need to do the dishes and interact with humans, and see my friend Corprew, who delights me.  

It matters not how strait the gate,

How charged with punishments the scroll,

I am the master of my fate,

I am the captain of my soul.

 

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9/26 '14 1 Comment
Ach, the passage of time!

We must WIDEN it with INFERNAL MACHINES

 
I've had a series of late nights due to crises domestic and otherwise. Tonight? Things are okay! Knock on wood!

Tonight I am going to... Sleep! Aw hell yeah. And you can sleep with me! At the same time, that is.
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9/26 '14 2 Comments
I have been run fairly ragged. The punch line is I'm on vacation this week. Ha ha.
Dude! I don't think so, UCLA at ASU is only in the first quarter.
 

I didn't realize how much mental space and emotional energy tenure took up (I guess I did in theory, but didn't recognize the real toll of it) until I came back to work this month not having to think about it.  It's pretty amazing how much more focused I feel on mentoring students without the crazy pressure, and publication balls in the air. I have three students working on independent research projects with me at present and two of them are carried over from last year.  Being able to sit with drafts of their papers and focus on one thing at a time this week has been a revelation! I hope settling in to this new phase continues to create more normalcy.  I was commenting to a colleague that in academia we all spend so many years clawing our way through (grad. school, field research, dissertation, job market, tenure process, etc.) that now that I've finally come out the other end it's hard to rest with the concept of just "being where you are" rather than continually struggling for what comes next.  Phew.

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9/26 '14 3 Comments
Thanks! Been cultivating those for years. Now I can allow them to hang out at work.

Congratulations!
Congratulations! Now you can cultivate your eccentricities.
 

(adapted from Marion Cunningham's The Breakfast Book)

  • 2 packages dry yeast
  • 1/3 cup warm water (~ 105 degrees F)
  • 1-1/2 cups milk
  • 1/3 cup vegetable shortening
  • 1/4 cup sugar
  • 2 t salt
  • 2 t nutmeg (freshly grated, if possible)
  • 2 eggs, lightly beaten
  • 3-1/2 cups all-purpose flour + 1 cup whole wheat flour, combined
  • 4 T (1/2 stick) butter, melted
  • 1 cup sugar + 2 t cinnamon, combined

Put the milk and shortening in a saucepan and gently heat until the shortening is melted.  Cool until lukewarm - about the same temp as the water for the yeast.

Sprinkle the yeast over the warm water in a small bowl; stir and dissolve for 5 minutes.

Put the yeast in a large mixing bowl and add the milk mixture; stir in the 1/4 cup sugar, salt, nutmeg, eggs, and 2 cups of the flour mixture.  Beat briskly until well blended.  Add the remaining flour and beat until smooth.  Cover the bowl and let rise until doubled in bulk, about 1 hour.

Dust a board generously with flour (I used about 2 cups of flour during this part of the process) and turn the dough onto it.  Pat the dough into a circle about 1/2 inch thick.  Use a 3-inch doughnut cutter and cut out the doughnuts, placing them (and the doughnut holes) on greased baking sheets, 1 inch apart.  They don't spread much; they rise.  Preheat the oven to 435 degrees F.  Let the doughnuts rest and rise for 20 minutes, uncovered.

Bake about 10 minutes, until they have a touch of golden brown.  Remove from the oven.  Have the melted butter and a brush ready.  Brush each doughnut and doughnut hole with butter and roll in the cinnamon sugar.  Serve hot.

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9/25 '14 2 Comments
Hmmmm I think I can adapt this!
Thanks for the reminder. I forgot to include an attribution.